We take your personal data seriously. This page clearly explains what information we collect, why we collect it, and how it is kept secure.
How Freebets Protects Your Data — At a Glance
All your data and transactions are protected with bank-grade 256-bit SSL encryption, making them completely unreadable to any third party.
Freebets never sells or shares your personal information with advertisers. Your data is used solely to deliver our services.
You can request deletion of all your data at any time. All data will be removed within 30 days of account closure.
We only collect the minimum information necessary to provide our services. Data that is not needed is neither requested nor stored.
If any registered details are incorrect, you can update them directly in your profile or contact support to have them corrected.
Freebets adheres to international data protection standards. Keeping your data secure is both our legal obligation and our ethical commitment.
Certain information is required when registering and using Freebets. The list below clarifies exactly what data is collected and why:
We will never ask for your card number, bank PIN, or mobile banking password. If anyone requests this information claiming to be Freebets, they are not — treat it as a red flag immediately.
Freebets uses your information only for the following purposes:
If you no longer wish to receive marketing emails or SMS, you can disable notifications in your profile settings. This option is always available and free of charge.
Freebets uses multiple layers of security to keep your data protected:
How long your data is retained is also clearly defined. Data for active accounts is kept for as long as the account remains open. After an account is closed, transaction records may be retained for up to 5 years as required by law, after which everything is deleted.
No one can guarantee 100% security on the internet — but Freebets does everything possible to protect your data. In the event of a data breach, we will notify affected users within 72 hours.
Freebets uses cookies on its website and app. Cookies are small files saved to your browser that help improve your experience on the site. We use three types of cookies:
Cookies can be disabled in your browser settings, though doing so may affect certain site features. Disabling essential cookies will prevent login and payments from working.
Every Freebets member has important rights over their personal data. These rights are free to exercise and available at any time:
You can request to see all the data we hold about you at any time. Submit a request to support and it will be provided within 30 days.
If any of your information is incorrect, you can request a correction. In most cases, this can be done directly from your profile.
Once your account is closed and the legal retention period has expired, all your data will be permanently deleted.
You can opt out of specific uses of your data — for example, unsubscribing from marketing emails.
You can export your data in a standard format (such as CSV).
Any privacy-related complaints can be submitted directly to us or to the licensing authority.
Freebets strictly does not provide services to anyone under the age of 18. This is not merely a regulatory requirement — it is an ethical responsibility.
If a parent suspects their child has registered on the platform in any way, please contact support@freebets.top immediately. Action will be taken promptly.
Protecting minors is at the very top of Freebets' priorities. There is absolutely no compromise on this.
For any privacy-related questions, complaints, or requests, please contact our data protection team:
Requests to delete or export data are typically handled within 30 days. Urgent security matters are usually addressed within 24–48 hours.
Before sharing personal information on any online platform, it's natural to wonder — "where will this data end up?" At Freebets, we want to answer that question directly. There's nothing hidden, and nothing buried in complex legal language.
A mobile number, email address, and date of birth are required to register on freebets. Your mobile number is needed to send OTPs, your email is needed for password recovery, and your date of birth is needed to verify your age. These details exist to protect and serve you.
NID details are not required upfront, but they are needed for larger withdrawals. This is part of international regulations — all licensed platforms are required to comply as part of anti-money laundering measures.
Writing about data protection is easy. What does Freebets actually do in practice? First, staff who handle payment information go through an additional verification process. Second, every account access is logged — any unusual access immediately triggers an alert.
Third, all server data is stored in encrypted form — meaning that even if someone were to gain access to the server, they could not read the data without the encryption key. This key is held by only a small number of senior staff and is rotated every three months.
During registration, Freebets asks whether you'd like to receive promotional emails. Saying no does not cancel your registration — it's entirely optional. If you change your mind later, you can update your preference at any time in your profile settings.
One thing to be clear about — opting out of marketing emails will not stop essential communications. Password resets, bet results, and payment confirmations are part of the service and will always be sent.
In the event of a data security breach, Freebets will notify affected users by email within 72 hours. You will be clearly informed of what data was affected, what steps are being taken, and what action you may need to take. Nothing will be withheld.
In such cases, you may be asked to change your password. Every possible step will be taken to minimise any potential harm. In the event of a major breach, the regulatory authority will also be notified.
Sharing your data with Freebets means entrusting it to us — not selling it. Every piece of information we collect has a specific purpose, and it is never used beyond that. This is our commitment, and this is our policy.
If anything in this Privacy Policy is unclear or you'd like to know more, write to us directly at privacy@freebets.top. We're happy to assist.